Privacy Policy
Last updated: February 11, 2026
1. Introduction
Welcome to Lilly Neon ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
Personal Information
When you place an order, we collect:
- Full name
- Phone number
- Delivery address
- Email address (optional)
- Order details and preferences
Automatically Collected Information
We may collect:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Contact you regarding your order status
- Arrange delivery to your specified address
- Provide customer support
- Send order confirmations and updates (if email provided)
- Improve our website and services
- Prevent fraud and ensure security
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using industry-standard encryption.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Delivery partners to fulfill your orders
- Payment processors (for future payment methods)
- Legal authorities when required by law
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
7. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookies through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us: